My Cart

Close

Order before 1pm for same day dispatch - FREE DELIVERY FOR ORDERS OVER £50

Returns Policy

 

Thanks for shopping at Laceeze.

If you are not entirely satisfied with your purchase, we're here to help.

Returns 

You have 30 calendar days to return an item from the date of order.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging with tags attached.

Please send your item to: 

Laceeze

35 Seaview Road, Poole, Dorset, BH12 3LP ensuring that your original order number is included so we can issue you a prompt refund. 

If you wish to exchange your item please include details of the exchange within the return, we aim to send out exchanges with 48 hours of receiving the item back. 

Refunds 

Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable (except in the case of faulty goods)

 

Colour

Size