This privacy policy applies between you the user of this website and Laceeze Ltd. Laceeze Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any data collected by us or provided by you in relation to your use of the website.
In this privacy policy the following definitions are used:
Data: collectively all information you submit to Laceeze via the website. This definition incorporates, where applicable, the definitions provided in the UK DPA 2018 & UK GDPR.
Laceeze Ltd, We or Us:Â a company incorporated in England and Wales with registered number 10431964 Â 10 Egmont Drive, Ringwood, Hampshire, BH24 2BN Â
Website: The website which you are currently using.
Scope of this privacy policy:
This privacy policy only relates to the actions of Laceeze Ltd and its users with respect to this website.
Data Collected:
We may collect the following data from you:
Name
Email address and delivery address and telephone numbers in each case in accordance with this privacy policy.
SMS policyÂ
We use this information to send you text notifications relating to your order, including abandoned cart reminders, dispatch notifications and text marketing offers.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
Whatsapp Policy
We may also collect your mobile telephone number, including for marketing communications via WhatsApp
We use your contact details to send you email and WhatsApp marketing communications about our products, offers, events and promotions. Your consent forms the lawful basis for sending you WhatsApp marketing. You may withdraw your consent at any time
By providing your mobile telephone number you consent to receive marketing messages from us via WhatsApp. You can stop receiving such communications at any time by replying “STOP” to any WhatsApp message, or by contacting us at support@laceeze.co.uk and requesting to withdraw WhatsApp marketing.
Standard message and data rates may apply if using mobile data to receive WhatsApp messages.
We use third-party service providers (for example a WhatsApp Business API platform) to deliver marketing messages via WhatsApp. We only share your data with such providers as processors in accordance with the UK GDPR. If these providers transfer your data outside the UK/EEA, we ensure appropriate safeguards are in place (e.g. standard contractual clauses).
Our use of Data:
For the purposes of the data protection act 1998, Laceeze Ltd is the data controller
We will retain any data submitted for a period of 12 months.
Unless we are obliged or permitted to by law and subjected to any third party disclosures specifically set out in this policy your data will not be disclosed to third parties.
All data is stored securely in accordance of the principles of the Data Protection act 1998
Controlling use of data:
Wherever you are required to submit data you will be given options to restrict our use of that data. This may include: use of that data for marketing purposes and sharing data with third parties.
To use all features and functions of our website you may be required to submit certain data.
You have a right to request any copy of your personal data held by Laceeze Ltd.
Security:
We do our best to protect your personal data, however transmission of information over the internet is not entirely secure and is done so at your own risk. We cannot ensure the security of your data transmitted to the website.
Rights to data:Â
You have the right under UK GDPR to:
• Request access to your personal data we hold;
• Request correction of inaccurate or incomplete data;
• Request deletion of your personal data (“right to be forgotten”);
• Request restriction of processing;
• Receive your personal data in a portable format;
• Object to processing (including direct marketing);
• Withdraw consent at any time (which will not affect prior processing).
If you wish to exercise any of these rights, please contact us at support@laceeze.co.uk
General:
This Privacy Policy is governed by the laws of England and Wales and any disputes shall be subject to the exclusive jurisdiction of the English courts.
We may update this policy from time to time. The latest version will be posted here and the “Last updated” date will be revised. If we make material changes, we may notify you (for example by email or through a notice on our website).
You may contact Laceeze Ltd by email at support@laceeze.co.uk
Last Updated 21/11/2025